Terms of Service

Last updated · February 2026

By using The Hex Labs you agree to the following terms. Read them carefully.

1. What we provide

A stack of AI-powered applications available at thehexlabs.com. Some features consume credits; some are free. Feature availability may change.

2. Your account

  • You are responsible for keeping your Google account secure.
  • One account per person. Sharing credentials is prohibited.
  • We may suspend or terminate accounts for abuse, fraud, or repeated policy violations.

3. Acceptable use

You may not use the service to:

  • Generate content that infringes third-party rights, defames, or contains child sexual abuse material.
  • Attempt to identify, deanonymize, or profile a real person without their consent.
  • Send spam, malware, or automated attacks.
  • Reverse-engineer, scrape at scale, or evade rate limits.

4. Content ownership

You own what you upload and what you generate. We claim a limited license to store, process and display your content to you — nothing more. If you delete an item, it stops appearing in the app; residual copies in backups may persist for a limited retention window.

5. Consent-first behaviour

Apps that touch external services (Gmail, Calendar, etc.) are read-only by default. State-changing actions (sending an email, creating a calendar event, paying a bill) require your explicit approval every single time.

6. Credits

Each feature call may consume credits from your balance. Once credits are consumed they are not refundable unless the call failed on our side. Balances may never go negative.

7. No warranties

The service is provided "as is". AI outputs can be wrong, biased or offensive — always verify important information before acting on it.

8. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the service.

9. Governing law

These terms are governed by the laws of India.

10. Changes

We may update these terms; continued use after a change constitutes acceptance.

Questions or concerns? Write to us at admin@thehexlabs.com or krajapraveen@thehexlabs.com.